Customers & Business

Back in the 2000s, I was lucky enough to be working at a fantastic software company called Algorithmics, supporting the largest banks with its risk analysis software. At the height of its reach, Algorithmics was voted as the leading enterprise risk firm for market risk, economic capital...

Today’s financial services companies are expected to use data to do it all—minimize friction in the customer experience, maximize business efficiency, and innovate. In siloed organizations, these competing goals result in disjointed data strategies and incompatible data sets...

Discover how Dialpad integrates data streaming and real-time analytics to power their AI-powered call center solutions.

Every consumer action in our modern world creates data, and businesses must make sense of it quickly to take advantage of opportunities in real time. This is especially true in the quickly maturing world of financial services...

First quarterly update of the CwC program since launch in July of 2023. Primary goal is to showcase the 12 new partners in the program.

In 2023, business analytics and business intelligence have both been around for long enough to have been adopted by most companies as a requirement for effectively operating their businesses. With this has come whole ecosystems of tools and technologies to capture, process, and glean insights...

With Halloween just a few days away and temperatures dropping (in most parts of the world!), it’s safe to say that we’re right in the middle of “spooky season.” And while ghosts and ghouls may bring delight to those who enjoy a scary movie or two, there’s one nightmarish creature..

Winner of the Data Streaming Company of the Year award in 2022, NASA has already been recognized for its advanced use of Apache Kafka®. What the organization has already achieved with data streaming is impressive, but the agency’s unique internal structure

Supporting citizen customers is the basic function of government, but the ways in which agencies do so has changed a lot over the years. Where once paperwork and long queues were default customer experiences for customers, digitization has made possible a much more streamlined...

The landscape for how a business interacts with its customers has changed dramatically over the last several years. No longer is day-old data acceptable to customers or the business. One of the sectors most impacted by this seismic change has been retail...

Stream processing flips the data processing paradigm – from store then process (as in batch process) to process then store if needed. In data streaming, analytical queries are predefined and computed, and data flows over the queries. This changed paradigm requires comprehending new concepts...

The benefits of data streaming are numerous—hundreds of organizations have reported increased profitability, better business responsiveness, and multiplying ROI. But understanding just how these organizations achieved these results—and the practical tips and steps to get there—is where things...

Data is a crucial asset for businesses in the digital age, serving as a foundation for informed decision-making and driving strategic growth. In today's highly competitive landscape, companies that harness and analyze data effectively gain a significant competitive advantage. Data provides value...

Artificial intelligence (AI) is playing an increasingly important role in social media. It’s helping to improve the user experience, provide better customer support, and help businesses make more informed decisions. The list of AI-driven applications in social media is continually growing...